14
You keep a record for each person. It shows how many visits they make, how often they help with training and any other jobs where they are away from the phone and cannot earn commission. John Miles usually makes the highest commission each month. Whenever the others complain, you can show them your record to prove that there has been equal chances for everyone. Once this is sorted out/ solved, meetings and outside visits do not seem to cause a problem anymore. You are pleased to be able to recommend John Miles for promotion a few months later and you notice that the new top earner soon attracts similar complaints of unfairness. But most of the team are willing to accept the record as proof that they all have equal chances; that is the end of this maze.You have succeeded in dealing with the dangers in competitive teams by taking the right decisions with our partner! Go back to START