19
John replies: "Meetings are a waste of selling time."What are you going to say?
A "No, they aren't a waste of selling time. A salesman has to know about company policy in order to sell effectively." (21)
B "What makes you say that? The purpose of the meetings is to improve your skills and to increase your chances for promotion. don't you think I'm interested in making the most of your time?" (13)
C "You're not going to get very far thinking like that. Perhaps you'd be better off with another company. (12)
D "I can see you might think that, John, but there are always parts of a job we don't like. However, since you have such a good sales record in this team I'm willing to let you miss all except the most important meetings." (15)