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Your boss's only comment is: "Those people are always causing trouble. I don't know why. Smith, who was here just before you, never knew what to do about them. They even went on strike once. We took you on/ hired you in the hope you would be able to cope with them." This is not a big help for you. It is up to you to deal with the unrest in the department. Go back to one and think again.
What is a maze? A maze is a puzzling game. A garden maze is a network, or labyrinth, of paths between high hedges. The puzzle is to find the paths that will lead most quickly to the exit, but the hedges prevent you from seeing where alternative routes lead. The aim is not to reach the exit as quickly as possible, but to solve the problem effectively. Choose your answer carefully. Be ready to explain and justify your choice.