11
On his visit with the sales rep John Miles proves to be very unhelpful. The rep asks to work with someone else next time.What is your attitude going to be towards John now?
A You feel you can't go on like this with him anymore, so you decide to go and see your boss to explain the situation. (18)
B You want to show John that you are not impressed by his attitude, so you decide to take no action for the moment. (22)
C You tell John that you have had enough of his uncooperative behaviour. You make it very clear to him that he cannot continue this way. (17)