16
The rep says he thinks John is a problem case on sales visits. John often complains that it's a waste of time for him and that he should be back in the office, on the telephone, making commission.Do you:
A Tell John Miles to see you in the office. (20)
B Call your team together to talk over commission and time spent at meetings and with reps. (8)
C Wait to see if John settles down again to his usual hard working routine. (22)